Privacy Policy

Tiếng Việt

At Jasmine Ha Giang Tours, protecting your personal information is one of our top priorities in order to provide you with the best online tour booking experience at jasminehagiang.com.

1. Purpose and Scope of Data Collection

We collect personal information for the following purposes:

To ensure accuracy during payment and invoicing

To provide tour booking services and improve customer support quality

To resolve any disputes or issues related to the use of jasminehagiang.com

To prevent activities that violate Vietnamese law

By providing your personal data to us, you hereby consent to our collection, use, disclosure, transfer, and processing of your information for the purposes outlined in this Privacy Policy. The types of personal data we collect include, but are not limited to:

Full name

Phone number

Email address

Payment information

Other details relevant to your tour booking

Jasmine Tours Ha Giang guarantees not to sell or share your personal data for any commercial purpose, nor violate this Privacy Policy under any circumstances.

Additionally, you are strictly prohibited attempting to interfere with our system or modify any data structure. We do not tolerate the spreading, promotion, or support of any activity that aims to interfere, destroy, or illegally access our system data. Any violation will result in the forfeiture of all benefits and may lead to legal prosecution if necessary.

While your data is protected on jasminehagiang.com, we may be required by law to provide such information to authorized legal authorities upon request.

2. Scope of Use

The information collected is used internally by Jasmine Ha Giang Co., Ltd. for necessary processes such as:

Confirming your tour booking

Delivering relevant services

Sending updates about your tour

Confirming payment for the tour

3. Information Retention Period

Customer data will be stored until you request its deletion. If you wish to have your data removed, please send an email to: support@jasminehagiang.com

4. Parties with Access to Your Information

Your personal data may be accessed by the following:

Jasmine Ha Giang Co., Ltd.

Contracted partners who help provide services on our behalf. These partners will only receive relevant information as stipulated in their agreement with Jasmine Tours Ha Giang, either partially or in full, to assist in delivering our services.

5. Data Controller Contact Information

Address: 134C Ly Tu Trong Street, Group 17, Ha Giang Ward 2, Tuyen Quang Province, Vietnam

Phone: +84 375 299 476

Email: support@jasminehagiang.com

6. Methods for Customers to Access and Modify Personal Data

Customers may access and request edits to their personal data by contacting us at support@jasminehagiang.com.

All data is collected through the registration and booking process on jasminehagiang.com.

7. Complaint Resolution Mechanism

At jasminehagiang.com, safeguarding your personal information is extremely important to us. Jasmine Tours Ha Giang is committed to not sharing, selling, or renting your personal information to any third party. We only use your data under the following conditions:

To improve our service quality

To resolve complaints and disputes

When legally required by government authorities

Jasmine Tours Ha Giang acknowledges our responsibility in protecting your rights and personal information. If you have any questions or feedback regarding our Privacy Policy, please contact us at support@jasminehagiang.com.